Returns & Exchanges
At 24Hundred, we want you to love your new fashion finds, which is why we offer a flexible 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Log into your 24Hundred account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.
Package Your Items
Securely pack the items in their original packaging, ensuring all original tags are attached and the garment is in its original, unworn condition.
Ship the Parcel
Affix the prepaid shipping label provided in your return confirmation email and drop the package off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your new exchange items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing